Azure Hotel, Ontario California

Azure Hotel

Ontario, California

Living in San Diego, Anytime there is a convention at the Ontario Convention Center, it requires a 110 mile, 2 hr drive. For multiple day conventions, it makes sense to simply stay in the area, instead of driving 2 hours back and forth.  Back in November, I attended a multiple day convention and I made a blog post about the hotel where I stayed. I was close, but I drove to the convention center every day since I had things to transport with me.  The convention I just recently attended, I decided ahead of time to stay at a closer hotel, so that  I could just walk and not have to pay the parking fees.  I chose the Azure hotel. It is right next door to the convention center. Their parking lots touch. It was not even a 5 minute walk.

I am not sure if I would stay there again, even though it is super convenient, I am just not sure I would stay there again.

If you love the Grandma's Basement look, this hotel is for you. Everything in the hotel is super duper old and outdated. The flooring is this ridiculous, ugly GREEN marble. The bed was this super creepy 4 poster bed that somehow survived the 80s.

The most annoying part of the trip was when I checked in, the hotel had me as 2 separate nights, not one reservation for 2 days.  When I went to check in, the clerk was not helpful at all. She was just matter of fact, Nope they only had me for one night, period end of sentence. Not let me extend you, let me modify your reservation, not any help at all. 

I had to pull up the reservation to prove it was 2 days.  The hotel staff CLAIMED it was 2 separate reservations and their system would not allow it to be modified. As an IT Person, I don't believe it. 

I understand how software works. They could have easily changed the reservation.  Instead, I had to check out and check back in the next day. When I was at the desk checking out and checking back in, someone from house keeping was there. She said "You don't want service today do you?"

I just figured they were understaffed and she was trying to minimize what the housekeepers had to do.  I explained that I had food trash, I needed one more towel and the previous cleaner had left cleaning supplies in my room. I said they didn't need a full clean, but I at least need the trash to go and another towel.

I got back, of course my room hadn't been cleaned, the trash was still there, the cleaning supplies left previously were still there. Someone had dropped off a bunch of towels, but that was it.

The other super annoying part was the hotel has these "energy saver" light systems. You have to leave your card in the fixture to make the lights and AC run. So the hotel can have an updated "energy saving" feature, but they can't be bothered to either update the lamps to the lamps with plugs in the bottom, or add an outlet cover to the outlets by the bed that turns it into 3 outlets and a USB or similar.  Those covers aren't even $10.