Our cruise journey definitely started out quite interesting. First when booking and checking in, we had to get used to how MSC does it. I actually liked their system better.
Instead of opening your on board account ahead of time, you have until you have been on the ship for 48 hours before your account is "on hold" until you put a credit card down. It can be done from one of their many kiosks, so we definitely did not have to stand in some long line.
We have cruised out of Miami before but MSC was at a different terminal. When we got to the terminal, our Lyft driver pulled right to the luggage cart. He was actually not in a parking space. He was just trying to get us to the pile of luggage as close as he could.
As we get out of the car, I have my husband asking me questions, the Lyft driver talking to me, and the dock worker talking to me asking me questions. Even though the dock workers are unionized, get an $15 an hour, they still expect tips. We had 3 bags that the handlers had to move from the ground to the cart. That was it. We were right by the luggage cart. If we had been further away, I could understand. I opened my wallet while talking to the driver and my husband and THOUGHT I grabbed a $5 for our 3 bags. My standard in the past had been $2-$3 basically $1 per bag. If we are getting on earlier and our room isn't ready, we check more. If our room would be ready, we carry on more.
In this case, our room would be ready. The dock worker took our 3 bags, one spinner suitcase, one regular roller, and a garment bag. I thought I handed him a $5. He looked at what I tipped and gave me the world's dirtiest look. I have gotten worse looks from people when I intentionally did something bad to them. Finally the Lyft driver was satisfied and left, my husband took off towards where we would check in, and took off after him.
Later, I looked in my wallet and realized I must have given him a $1 instead of a $5 based on what was in my wallet. It was an accident.
We got on the ship, ate, did the safety drill, went to dinner, waited and waited waited. My husband had his luggage. But my suitcase with our toiletries, my medication, ALL of my clothes was never delivered.
Finally at 9:15pm I could not wait any longer and I went to guest services and then was directed to the "no tag: area. Thankfully my suitcase was there, and my luggage tag was easily visible.
I could tell where the tag had been ripped off clearly the dock worker was angry that I had not tipped what he expected. It made the cruise start off on a sour note, but it was not MSC's fault.
Other things about the cruise definitely made up for it.